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Legal

Terms of Service

Last Updated: February 2025

1.Introduction

These Terms of Service (“Terms”) govern your access to and use of the Mubadira website at mubadira.com, including any purchases made through our online store. By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please refrain from using our website. These Terms are governed by the laws of the United Arab Emirates.

2.Eligibility

You must be at least 18 years of age to make a purchase on mubadira.com. By placing an order, you confirm that you meet this age requirement and that the information you provide is accurate and complete.

3.Products and Pricing

All products are subject to availability. We reserve the right to discontinue any product at any time without prior notice.

Prices are displayed in AED (United Arab Emirates Dirham) and include 5% VAT where applicable. We make every effort to ensure pricing accuracy; however, in the event of a pricing error, we will contact you before processing the order to confirm whether you wish to proceed at the correct price.

We reserve the right to modify prices at any time. Price changes will not affect orders that have already been confirmed.

4.Orders and Payment

Placing an order on mubadira.com constitutes an offer to purchase. Your order is confirmed only upon receipt of a confirmation email from us. We reserve the right to refuse or cancel any order at our discretion.

We accept Visa, Mastercard, American Express, Apple Pay, Google Pay, and Tabby (buy now, pay later). All payments are processed securely through our PCI-compliant payment partners.

5.Shipping and Delivery

Please refer to our Shipping & Returns page for detailed information about delivery methods, timeframes, and costs. Risk of loss and title for items purchased pass to you upon delivery to the shipping carrier.

6.Returns and Refunds

Our returns and refund policy is detailed on our Shipping & Returns page. By making a purchase, you agree to the terms of our returns policy.

7.Intellectual Property

All content on mubadira.com, including but not limited to text, graphics, logos, images, product descriptions, and software, is the property of Mubadira and is protected by international copyright, trademark, and other intellectual property laws.

The following are registered trademarks of Mubadira: “Mubadira,” “Velvet Creme,” “Silk Touch,” “Royal Balm,” “The Noor Set,” and “The Art of Coconut Luxury.” You may not use, reproduce, or distribute any of our intellectual property without prior written permission.

8.User Conduct

When using our website, you agree not to:

  • Use the website for any unlawful purpose or in violation of any applicable laws
  • Attempt to gain unauthorised access to any part of the website, its servers, or any connected systems
  • Interfere with or disrupt the operation of the website or the servers hosting it
  • Provide false, misleading, or inaccurate information in any form or communication
  • Engage in any activity that could damage the reputation of Mubadira

9.Limitation of Liability

To the fullest extent permitted by law, Mubadira shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of our website or the purchase of our products.

Our total liability for any claim arising from a purchase shall not exceed the price paid for the product in question.

Our products are intended for external use only. We recommend performing a patch test before first use. Mubadira is not liable for any adverse reactions resulting from product misuse or failure to follow usage instructions.

10.Indemnification

You agree to indemnify, defend, and hold harmless Mubadira, its directors, employees, and agents from and against any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your violation of these Terms or your use of our website.

11.Third-Party Links

Our website may contain links to third-party websites for your convenience. We are not responsible for the content, privacy practices, or availability of those external sites. Accessing third-party links is at your own risk, and we encourage you to review their respective terms and policies.

12.Force Majeure

Mubadira shall not be liable for any failure or delay in performing our obligations where such failure or delay results from circumstances beyond our reasonable control, including but not limited to natural disasters, pandemics, government actions, supply chain disruptions, or acts of terrorism.

13.Modifications

We reserve the right to modify these Terms at any time. Updates will take effect immediately upon being posted on this page. Your continued use of the website following the posting of revised Terms constitutes your acceptance of the changes. We encourage you to review these Terms periodically.

14.Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising from or in connection with these Terms shall be resolved through the courts of Dubai, UAE.

15.Severability

If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall continue in full force and effect.

16.Contact

If you have any questions about these Terms of Service, please contact us: